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FAQ

F.a.q.

Frequently Asked Question

General Questions

Our subscription plans provide access to premium content, exclusive support group couching, expert-led discussions, personalized resources, and a supportive community focused on mental health and well-being. 

We are a team of experienced developers who are passionate about their work. No coding required to make customizations

Anyone seeking emotional, mental, or spiritual support can join. We offer specialized groups based on different needs, such as resilience coaching, emotional intelligence, and holistic well-being. 

You can subscribe via our website by selecting a plan that best suits your needs after completing the registration and payment processes.

Yes! You can adjust your subscription plan at any time by reaching out to us via email.

Online Course Enrollment

We offer self-paced online courses as outlined on our website.

You can enroll through our website by selecting your preferred course and completing the payment process.

Once enrolled, you will receive a confirmation email. A member of our team will reach out to you afterwards for enrollment.

Most courses do not have prerequisites, except you’re not absolutely sure of which of the courses best suits your current need. In the event, we will be more than happy to set that up for you.

You will be able to get immediate access to your paid course, except it’s a pre-order.

Support Group Enrollment

Yes! Your free trial is the basic plan. 

We accept credit/debit cards, PayPal, and other secure online payment gateways.

  • All members must adhere to confidentiality agreements regarding discussions in support groups.
  • Harassment, discrimination, or inappropriate behavior will lead to immediate suspension.

Course Policies

  • Enrollment is confirmed once payment is successfully processed.
  • Course materials are accessible via our online portal and are available only to registered participants.
  • Sharing login credentials or course content is strictly prohibited.

There will be no refunds after you have logged in, and commenced the courses.

  • As much as our courses are self paced, we encourage completion and participation in the assigned tasks.
  • All courses are pre-recorded
  • Engaging in discussions and completing assignments enhances the learning experience. 

Technical Support

Please reset your password via the login page or contact our support team for assistance. 

You can reach us via email – info@peaknthrive.com.

 

For any additional questions, feel free to reach out to our team. We’re here to support you!

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